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Privacy Policy

Introduction

SecOne Software Pvt Ltd (“we,” “us,” or “our”) is a company registered under the laws of India and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, mobile applications, software, or other services (collectively, the “Services”). By using the Services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies to all individuals who use our Services, including individuals who are located in India.

Definitions

For the purposes of this Privacy Policy, the following terms have the following meanings:
“Personal Information” means any information that relates to an identified or identifiable individual, such as your name, email address, phone number, mailing address, payment information, company affiliation, job title, and other personal information.

“Sensitive Personal Information” means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or sexual orientation, or criminal record.

Information We Collect

We collect Personal Information about you in a variety of ways, including:
Information you provide directly to us. This includes information you provide when you create an account, sign up for a newsletter, contact us, purchase our products or services, or otherwise interact with us. This information may include your name, email address, phone number, mailing address, payment information, company affiliation, job title, and other Personal Information.

Information we collect automatically. When you use our Services, we automatically collect certain information about you, including your IP address, browser type, device type, operating system, referring website, pages visited, time spent on our website, and other information about your online activity. We may also collect information about your use of our software, including the type of software you are using, the time and date of use, and the features you are using.

Information from third parties. We may also collect Personal Information about you from third parties, such as social media platforms, marketing partners, and data analytics providers.

How We Use Your Information

We use your Personal Information to:
Provide and improve our Services. This includes providing you with access to our software, processing payments, providing customer support, and sending you updates and notifications.

Enhance cybersecurity and protect our systems and data. This includes detecting and preventing cyberattacks, identifying and remediating vulnerabilities, and ensuring the compliance of our systems and data with applicable laws and regulations.

Conduct research and develop new products and services. This includes analyzing data to understand user needs and preferences, developing new features and functionalities, and improving the overall user experience.

Send you marketing and promotional communications, subject to your prior consent. This includes sending you emails, newsletters, and other communications about our products and services, as well as invitations to events and webinars.

Respond to your inquiries and requests. This includes providing you with information about our products and services, answering your questions, and addressing any concerns you may have.

Protect our rights and property. This includes enforcing our terms of service, investigating potential fraud or misuse of our Services, and protecting our intellectual property rights.

Comply with applicable laws and regulations. This includes complying with data protection laws, financial regulations, and other applicable laws in the jurisdictions in which we operate.

We will not use your Sensitive Personal Information without your explicit consent.

Sharing Your Information

We may share your Personal Information with third parties, including:
Service providers who help us operate our Services. This includes cloud hosting providers, payment processors, customer relationship management (CRM) providers, and marketing automation platforms.